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BIS Outage for Asia/Pacific Region ; 6th and 7th June

One of our staffers bought this one to my attention. Seems BIS will be off-line in this neck of the woods for a couple of days (on and off anyway). It’s all to do with an upgrade from BIS 2.4 to 2.5 so I guess the downtime will be worth it…

Thanks for the warning yet again mate :)

“There are three days of upgrades/outages in this notification. It appears that on June 7 at 15:00GMT (1100 EDT) that BIS 2.5 will be enabled in the Asia-Pacific Region. There will be outages the day before and the day after (at the same times,) as well as on the day the upgrade takes place.

Maintenance Summary: BlackBerry Internet Service v2.4 – database preventative maintenance

Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0214]
Ticket Number: BBCHG35661
Change Window Start Date and Time:
6 June 2008 15:00:00 (GMT)
Change Window End Date and Time:
6 June 2008 19:00:00 (GMT)
Estimated Duration of Service Impact:
1 hour(s) and 0 minute(s)
% of Subscribers Affected:
100.00 (estimated)
Purpose: RIM Software Follow-up maintenance
EST = GMT – 5 hours
EDT = GMT – 4 hours
AEST = GMT + 10 hours

Maintenance Summary: BlackBerry Internet Service v2.5 – feature activation
Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0214]
Ticket Number: BBCHG31646
Change Window Start Date and Time:
7 June 2008 15:00:00 (GMT)
Change Window End Date and Time:
7 June 2008 19:00:00 (GMT)
Estimated Duration of Service Impact:
0 hour(s) and 30 minute(s)
% of Subscribers Affected:
100.00 (estimated)
Purpose: RIM Software Configuration
EST = GMT – 5 hours
EDT = GMT – 4 hours

AEST = GMT + 10 hours

Maintenance Summary: BlackBerry Internet Service v2.4 upgrade to v2.5 (contingency ticket for BBCHG30464)
Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0214]
Ticket Number: BBCHG30467
Change Window Start Date and Time:
7 June 2008 15:00:00 (GMT)
Change Window End Date and Time:
7 June 2008 19:00:00 (GMT)
Estimated Duration of Service Impact:
4 hour(s) and 0 minute(s)
% of Subscribers Affected:
100.00 (estimated)
Purpose: RIM Software Upgrade
EST = GMT – 5 hours
EDT = GMT – 4 hours
AEST = GMT + 10 hours”

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