In a surprising move RIM has decided to take down the OS 220.127.116.11 from their partners website at www.BlackBerryuniverse.com. I wonder what prompted that?
Personally I think that RIM is always focusing on the cup half empty. This is the wrong approach. They should promote public beta testing to allow them to fix more of their bugs before they release the software. The people who install these OS Beta’s are serious BlackBerry users who would be glad to provide RIM with some insight and feedback. Instead of offering this to them and listening to their feedback they just snub their noses at them.
What does RIM have to lose? It is not like they charge for the updated OS? The only harm I can see is for the carrier who has to support a buggy OS. On the other hand they could solve that problem exactly the same way Microsoft does. They just have to say that this beta is unsupported. If you are having trouble please downgrade.
If even the bureaucratic Microsoft can see the benefits of a public beta why is RIM so close minded? Anybody have any ideas?