I have no solutions yet and have yet to read through every post here.

It started acting strange after I got the AP news application – but I deleted that and more – and still have terrible problems.

Fwiw, I’m running 4.2.2.176, the latest VZW offers. I’m hoping to not have to do a wipe until OS 4.5.

I do have Newsgator Go! and I think I noticed that when I delete all my read articles, I did get some memory back. I’m considering deleting a few apps to see if things improve… Google Maps and Yahoo Go 3.0 beta.

FYI:

I see that you have many apps that require data to be stored in your cache folders (i.e. BizTrackIt (1.8.0.3), EmpowerMailViewer (3.0.66.7), Google Maps (2.0.1), Nav4All (8.0.65), trackIt: Vehicle Edition (3.6), TimeTracker (1.0.0), Service Log (3.0)

Are you clearing these upon exiting or managing the data that is stored (like for your mapping apps google and nav4all, empower, trackit)?

Shouldn’t be the culprit cuz you have lots of free space we just to find what in the hell is eating your RAM…we’ll get there.

Just an observation, anyway give me sometime to research this; might be until tomorrow, ok?

Thanks for quick reponse.

Status; File Free 10944604 Bytes, File Total 54919168 Bytes.
BlackBerry Curve 8310 running v4.2.2.163 (Platform 2.5.0.24).
Desktop: Apple OSX 10.5 Leopard running PocketMac Syncmanager ver.1.0.9.
Upgraded Viigo just a few weeks ago.
I know i have a fair few of the same type of applications but I’m doing a side by side for review purposes.

Would you be so kind as to list for me all the apps you have (that are not factory installed) including any added themes you may have downloaded; basically anything that does not come installed when 1st purchased?

Also let me know what version desktop manager you are running, what version of handheld software you have running and what BB model you are running.

I can then refernce those apps to the amount of space and RAM taken up by them and get back to you. ANYTHING not installed by RIM/phone carrier.

BTW: your comment on Viigo-oh so funny! I agree.

But Viigo shouldn’t be doing this unless you recently upgraded it; I have it installed v2.2.82. No problems here.

Also one thing to note:

If you are getting your info re: amount of file free via your desktop manager’s device info link (if running 4.3 OS) many time when you click on options>device properties, it will list your device as reading “0 bytes” free-this is a glitch in desktop manager 4.3-FYI-mine says right now 0 byted free but my BB says I have 704889 bytes available.

To check amount of free space always do it from your BB under options>status.

Blackberry Device Manager: v4.3.0.7
BBDevMgr: v4.0.0.1
Application Loader:v4.3.0.13

This taken from Desktop Manager’s “about” option under it’s options link.

Memoryup won’t help with Empower Pro or BBsmart as these are not JVM apps (Java) so the user must manage the cache folder themselves. MemoryUp will only help manage JVM (J2ME) / midlet suites on BB. MemoryUp will only help with some of your woes, particularily apps involving Java.

Empower Pro gives you the option of placing cache folder on your SD card. I remember when testing out BB smart (not too long ago) there was an option to move cache folder to SD card; maybe you might have to do this manually. What version of BBsmart are you running? You can always disable images in emails or limit cache at like 100kb-or just go and delete your cache folder every few days. I know Empower Pro gives the BB user more options like these which is why I use it vs. BBsmart.

@Ronen

Man this must be frustrating for you. I’d just backup your BB and then take off mobipocket first-check status and then Viigo. Maybe the newer versions of either one has a yet to be reported RAM issue. At the very least you can restore all data and apps to time of backup if you still have the issue.

The problem is that now 3 days after rebooting I am down to 3mb of free space from the 8MB i had 3 days ago. I guess I really have to start cleaning up the other applications.

I am assuming either Viigo or Mobipocket are involved somehow in the memory consumption. I have upgraded both of these in the past month with the latest versions.

Glad to hear things are working out for you thus far (now wishing I hadn’t said that for fear of the ever so often JINX created when someone assumes something is corrected with such a short time span in determining a sucessful outcome…doh!)…lol.

On a more serious note however, I would be willing to bet everything that I own that Empower Pro is the culprit here, although logically I can understand why you could have come to that conclusion; you are not using Empower, you use BBsmart.

These two apps work in almost the exact same way in terms of how they run on your BB, how much RAM is allocated to them both, and data that is ultimately stored on cache folders. The only difference is the user interface of both the apps (as they do look different when compared side by side via a screenshot). Both Empower and BBsmart allow you to redirect the cache folder to your SD card-if you have one-and both require minimal memory while running. So I doubt that is the reason however logical it would appear.

@all others having RAM issues:

I think that if the other users who have posted in this thread have not found any luck with any of the suggestions mentioned above in the replies from various BB users, the next best VIABLE option would be to do a complete “WIPE HANDHELD” making SURE to create a backup via desktop manager first before conducting the wipe.

There are two ways to wipe your handheld (and no, one of them is not to simply throw it in the toilet…lol):

1: options>security>general settings>hit option button and scroll down to “Wipe Handheld” viola! Back to factory settings and now you can reinstall your 3rd party apps one-by-one again; always monitoring your “File Free” vs your “File Total”. A good general rule is to have a min 400k-800k bytes that are listed under “File Free” (I personaly have ~ 1,250,000 bytes free ATM.

2: Use feature in desktop manager to wipe all non-factory installed data/apps off your BB.

Go to application manager section, do not uncheck anything, hit next, then hit “Advanced” where you will be given two options; and check the box in the first option (which is listed 1st) and hit next and BAM new factory settings on your BB!

Now just restore data (cherrypick the data you want to restore) via the advanved restore option.

Wiping Handheld should be done only if all else fails.

I’m on day 3 without having done a hard restart! Best this thing has run since it got it the day VZW started selling them.

@David

You 100% correct re: MemoryUp as stated above in my 2nd post in this thread:

“MemoryUp is a (JVM) management and RAM boosting app…It analyzes local JVM memory statistics…(we are particularily referring to J2ME apps that are currently and/or have been installed on your BB, then immediately recovers and re-allocates occupied RAM, THUS- greatly enhancing the performance of mobile devices (this is b/c of the RAM it recovers and reallocates)”. Although I don’t run MemoryUp in the background; I just run it when I start to feel my BB’s performance go south by way it’s “quick boost” feature-I am a strong beleiver of “the less apps running at once, the better performance you will get”.

For the 3rd party apps that are not JVM enabled (i.e. PocketDay Pro; Empower Pro; Mobipocket; Google Maps or ant mapping app for that matter; Viigo, Mini-Opera, etc) you will have to monitor their cache folders-move to SD card if you have one, and monitor it’s application permission’s (i.e. Permitting these apps to automatically access internet without prompting you); therefore creating large amounts of junk buildup that can stall your BB. So take this into consideration.

@Ronen

I would try uninstalling mobipocket; I did and then ran memoryup (to defrag my BB’s hard drive-which I do everytime I uninstall an app (run quick boost after uninstall and if prompted to reboot after uninstall then run quick boost via memoryup directly after reboot) and recovered 5% of my RAM! Also any non-factory installed themes you have installed on your BB WILL eat lots of RAM; so try to keep it to perhaps 2 non-factory plazmic themes or less if possible. I had like 5 and trimmed it down to 2 plazmic enabled themes and recovered another 9% of precious RAM making a grand total 14% memory recovered!

Every time I check it’s logs, it SAYS it has freed up some memory. Since I started using it two days ago, my JVM RAM hovers around 28MB and it’s keeping ~70% of that “free”. And I’ve been keeping Viigo running and auto-updating at the same time.

Maybe it’s helping. I do know that in the short time since I installed it, my 8830 hasn’t locked up or gone into “constantly spinning hourglass” mode. Fingers crossed.

Also remember you can find out what is taking up most of your hard drive by using desktop manager-usually the bigger the size the more RAM it will eat up/consume-even after you uninstall…lol. Make sure to hit the check box under applications in desktop manager that allows you to see all programs “including” pre-installed programs/factory installed and you may come across some RAM killers that you don’t even have a need for.

Also another good thing to try to get some info on what is eating your RAM for dinner is by running a diagnostic test. Go to manage connections icon>mobile network options>diagnostic check. This will tell you a lot of good info for troublshooting. Also whenever you are not using your Bluetooth (if you use it and have it enabled; disable it while not in use as it will consume more RAM then you are lead to beleive.)

If all else fails just make a backup using desktop manager and then you can always wipe handheld and replace each 3rd party app one by one to figure out which one is the culprit. Once found you can restore your data via desktop manager from the restore option and restore by way of advanced restore. This allows you to pick and choose what to restore and what not to restore. Like I wouldn’t restore the RMS Databases-as those are just linked to your 3rd party apps (like if for games it tells your BB what your score is, what level your on, etc; if application it will start where you left off-like Viigo; it will reload all your articles).

But do you really want to wipe handheld? This should be your last option, but WILL fix your problem.

I would use MemoryUp to see how much memory you actually are working with; try to recover as much RAM as possible using that app; if you still have issues, then I would restore to an earlier backup-if you have one and make them regularly. Wiping your handheld can be a good thing if you have a backup ready to restore it to. It’s kinda like hitting the restore to factory settings option on your computer under safemode. As far as computers go this is your absolutely last resort but with handhelds you have an easier time piecing back your data.

Don’t fret bro; we’ll get through this together if need be…lol. Just keep me in the loop so I can help you as much as I can. When you or others post in this thread I get instant email on my Blackberry so I’ll get back to you fairly soon.

BTW: what Blackberry desktop manager OS are you running? What version of handheld device manager do you have installled? Do you use BIS or BES? And what model BB do you own?

I would at least try to checkout the MemoryUp app; I used to have issues like this before I started to use MemoryUp. I simply open up the app run the quick boost and it almost always recovers 20% or even more of my RAM thus making my BB 8830 running very smoothly.

BTW: I have around the maximum amount of articles allowed on Viigo (~930 articles) not to mention PocketDay Pro, Empower Pro, WeatherBug (the actual application), WPT2 via Bplay, Mobile Golden Tee Gold via Magmic, Call of Duty 4 via Magmic, Beamberry, Realdice Launcher along with Texas Hold-em Poker, Google Map (newest version), Yahoo! Go (newest version), Gridmagic (Excel Spreadsheet viewer), the new version of SKATE by EA (pretty cool game), VTap (flash/streaming video Downloader to BB application), MicroSky (constellation viewing-realtime), and few other games via Magmic currently installed on my BB 8830; not to mention 5 different themes installed as well.

That is why the only thing I can think of that is the reason I am not seeing that dam hourglass on a regular basis is b/c I open up MemoryUp at least once a day and run the “quick boost” then close the application. I also make sure to clean out internet caches/cookies/passwords/history, etc.

If you have any other apps that have to store info on your BB in caches (i.e. any mapping application, unessessary log entries (i.e. one in PocketDay-calls; emails; tasks; etc) you also will have them on your BB as well-think as having double the info so be sure to clear your cache entries.

Why not try the MemoryUp and see what is taking up all your Memory? It will show you and you will be able to narrrow it down. If you don’t like it-delete it. You could be saving yourself a huge headache.

Also I would go into your media player and make sure you don’t have too many items unessessarily stored under “Device Memory” by accident-that is where you will find your cache folders if you have any that your unaware of. All items, or most files, should be moved to “Media Card”; that is, if you have a micro SD card installed (as I have a 2 GB micro SD installed and make sure all my programs that use cache folders (such as Empower, Google Maps, etc) are moved to my SD card).

Just go into your media icon and then hit your option button > explore. This will let you navigate to see what files are where.

Ringtones can be a resource hog; music not stored on a SD card can be a RAM killer as with videos and pictures. Instead of unistalling every application one by one, I would get an app that shows you how much RAM is being used.

Anything you have that you allow access to the internet will kill your amount of free RAM so beware of that.

Also when you hook up to desktop manager; have you deleted the other languages preinstalled with the device (i.e. French, Spanish, German, Russian, etc) also delete the preinstalled videos and pictures that come pre-installed.

If all else fails I would hook up your BB via USB to your computer and use Windows Explorer and click on your device (should come up as I drive or G drive) and go in and have a look see at all the folders in the “Device Memory”-you may be surprised at all the junk you thought you deleted but bits and pieces of it stuck around. Happens to me all the time as I am a beta tester and install and uninstall multiple apps on weekly even daily basis. This is why I am so head strong on having an app to recover my RAM; otherwise you will be lookign for that precious RAM forever…lol.

GL and let me know how it goes, ok?