This news seems to have stormed my inbox today. I have recieved over 10 different emails about this new customer satisfaction survey results released by J.D. Power and Associates. It turns out that the BlackBerry ranks highest in overall customer satisfaction among smartphone users. The survey was based on the following facts: ease of operation (22%); operating system (21%); physical design (20%); audio (14%); battery aspects (13%); and utility features (10%).

The rankings:

Overall Smartphone Index Rankings
(Based on a 1,000-point scale)
RIM (BlackBerry) 702
Palm (Treo) 698
Samsung 698
Industry Average 696
Motorola 658

Check out the full scoup here in the press release

This entry was posted on Wednesday, October 31st, 2007 and is filed under News, RIM.

Tagged with:

You can follow any responses to this entry through the Comments Feed. Leave A Trackback..

Previous Post: Free Toxic Theme For BlackBerry 8100 Pearl - By Brandon »
Next Post: FAQ: Save A Google Talk Contacts Picture To Your BlackBerry »
Related Reading:

• T-Mobile Doing Well As The Value Carrier
• Bypass Annoying Customer Service Phone Trees
• LogMeIn Rescue now offers remote support for BlackBerry

Latest Posts:

• All about GMail
• Free and Premium Themes from Kristy
• iBold - Elecite’s Very First Blackberry BOLD Theme