Service Outages Still Plague BlackBerry & AT&TªA°È¤¤Â_¡A¤´µM§xÂZµÛ¶Â²ù¡® AT ¡® T¤½¥q
eWeek has a great article about what AT&T needs to do to increase the reliability of their network. eWeekºô¯¸¨ã¦³±j¤jªº¤å³¹¤°»òAT ¡® T¤½¥q»Ýn°µªº¡A¥H¼W¥[¥i¾a©Ê¡A¥¦Ìªººôµ¸¡C They need to take into account how addicted BlackBerry users are to their email when they deal with service reliability.¥LÌ»Ýn¦Ò¼{¨ì¦p¦ó¤WÅ}Blackberry¥Î¤á¬O¥L̪º¹q¤l¶l¥ó¡A·í¥L̳B²z»PªA°Èªº¥i¾a©Ê¡C This was highlighted once again wit an outage on August 1st.³o¬O¦A¦¸¬ð¥X§ô¤âµLµ¦¤@°±¹q´N8¤ë1¤é¡C Hot on the heels of outages on July 20th and July 2nd.¼ö´N¸òµÛ¤¤Â_¹ï7¤ë20¤é©M7¤ë2¤é¡C This quote from eWeek is a perfect statement of the current situation:³o¤ÞzeWeekºô¯¸¬O¤@Ó§¹¬üªºÁn©ú¡A¥Ø«eªº±¡ªp¡G
¡§The million-dollar question seems to be how much downtime the BlackBerry¡¦s 8 million users will tolerate. ¡§ 100¸U¬ü¤¸ªº°ÝÃD¦ü¥G¬O¦h¤Ö°±¾÷¶Â²ùªº800¸U¥Î¤á±N¤£¯à®e§Ôªº¡C After all, they really don¡¦t care whether RIM or AT&T is at faultâ£á¡¨they just want their service running consistently. ²¦³º¡A¥L̯uªº¤£Ãö¤ß¬O§_RIM¤½¥q©ÎAT ¡® T¬O¦bfaultâ £á ¡§¥LÌ¥u§Æ±æ¥L̪ºªA°È¹B¦æ©l²×¡C These are mostly corporate users who rely heavily on the service, and they tend to be a vocal group when disgruntled.¡¨ ³o¨Ç¤j¦h¬O¥ø·~¥Î¤á½Ö¡AÄY«¨Ì¿à©óªA°È¡A¥LÌ©¹©¹¬O¤@ÓÁn¼Ö²Õ®É¡A¤£º¡¡§ ¡C
Check out the ñ¥X full article on eWeek here ¥R¤Àªº¤å³¹´N¦b³o¸ÌeWeekºô¯¸
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