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Service Outages Still Plague BlackBerry & AT&TªA°È¤¤Â_¡A¤´µM§xÂZµÛ¶Â²ù¡® AT ¡® T¤½¥q

eweek.gif eWeek has a great article about what AT&T needs to do to increase the reliability of their network. eWeekºô¯¸¨ã¦³±j¤jªº¤å³¹¤°»òAT ¡® T¤½¥q»Ý­n°µªº¡A¥H¼W¥[¥i¾a©Ê¡A¥¦­Ìªººôµ¸¡C They need to take into account how addicted BlackBerry users are to their email when they deal with service reliability.¥L­Ì»Ý­n¦Ò¼{¨ì¦p¦ó¤WÅ}Blackberry¥Î¤á¬O¥L­Ìªº¹q¤l¶l¥ó¡A·í¥L­Ì³B²z»PªA°Èªº¥i¾a©Ê¡C This was highlighted once again wit an outage on August 1st.³o¬O¦A¦¸¬ð¥X§ô¤âµLµ¦¤@°±¹q´N8¤ë1¤é¡C Hot on the heels of outages on July 20th and July 2nd.¼ö´N¸òµÛ¤¤Â_¹ï7¤ë20¤é©M7¤ë2¤é¡C This quote from eWeek is a perfect statement of the current situation:³o¤Þ­zeWeekºô¯¸¬O¤@­Ó§¹¬üªºÁn©ú¡A¥Ø«eªº±¡ªp¡G

¡§The million-dollar question seems to be how much downtime the BlackBerry¡¦s 8 million users will tolerate. ¡§ 100¸U¬ü¤¸ªº°ÝÃD¦ü¥G¬O¦h¤Ö°±¾÷¶Â²ùªº800¸U¥Î¤á±N¤£¯à®e§Ôªº¡C After all, they really don¡¦t care whether RIM or AT&T is at faultâ£á¡¨they just want their service running consistently. ²¦³º¡A¥L­Ì¯uªº¤£Ãö¤ß¬O§_RIM¤½¥q©ÎAT ¡® T¬O¦bfaultâ £á ¡§¥L­Ì¥u§Æ±æ¥L­ÌªºªA°È¹B¦æ©l²×¡C These are mostly corporate users who rely heavily on the service, and they tend to be a vocal group when disgruntled.¡¨ ³o¨Ç¤j¦h¬O¥ø·~¥Î¤á½Ö¡AÄY­«¨Ì¿à©óªA°È¡A¥L­Ì©¹©¹¬O¤@­ÓÁn¼Ö²Õ®É¡A¤£º¡¡§ ¡C

Check out the ñ¥X full article on eWeek here ¥R¤Àªº¤å³¹´N¦b³o¸ÌeWeekºô¯¸

This entry was posted on Friday, August 3rd, 2007 and is filed under¦¹¶µ¥Ø³Q±i¶K©ó¶g¤­¡A 2007¦~8¤ë3¤é¡A¨Ã´£¥æ¤U AT&T / Cingular AT ¡® T¤½¥q/ Cingular¤½¥q , ¡A News ·s»D , ¡A RIM Àô . ¡C

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